Aaron\'s Live Writer Blog

June 25, 2010

You have the Wave 4 Live Writer Beta, now what?

Filed under: Live Writer, Wave 4 — Tags: , — Aaron Bregel @ 3:29 PM

First off I would like to say, thanks for trying out the Beta! This really is a beta build and the team is still making changes to the product – the majority coming from your feedback.  This post is about how you can help make Windows Live Writer based off of your Beta feedback.

Where do I report a Live Writer Wave 4 Beta bug?

If you have a problem you would like to report for the Live Writer beta you should go to our forum in the Windows Live Solution Center.  The Solution Center has a place where you can look for solutions to common problems and a place where you can report issues that do not have a solution. This is true for every part of Windows Live be it Spaces, Hotmail, Photo Gallery, etc.

To look for solutions to common Writer problems please look at http://windowslivehelp.com/solutions.aspx?productid=9

To report an issue with Live Writer please post it in the forum http://windowslivehelp.com/forums.aspx?productid=9. When you report and issue please make sure you make note that you are using the beta build.  It is helpful in many cases to know what blog server you are working with like WordPress, Spaces, or Blogger.  It can be helpful if you know the name of the theme you are using.

Note: if you are having a problem with setting up the Wave 4 beta take a look for solutions or report the issue.

 

I want to give feedback on Live Writer Wave 4 Beta

If you would like to give feedback be it positive or negative or if you have product suggestions you can do those for any part of Windows Live by going to http://feedback.live.com.

If you would like to provide feedback specifically for Live Writer you can do it at http://feedback.live.com/default.aspx?productkey=wlwriter

 

How you can help Microsoft out while you use Live Writer Wave 4 Beta

There are a couple of ways you can help the Live Writer team out while you are beta testing.

The first  thing you can do to help is if you ever crash please make sure you click the Send information button – each and every time.  We really look at this to see where problems might still be hiding.  If we have a fix or a workaround for the issue when you click send information this will be sent back to you in the form of a web page.  Clicking Send information does not send personal information if possible and you can see exactly what is being sent by expanding View Details.  Every team I know looks at these reports and as a company Microsoft shares the information with other companies when that company’s application or driver has problems. If you are using Windows 7 it will routinely check and see if reported problems have been fixed.

Watson dialog

The second thing you can do to help is to turn on our anonymous data collection.  This is totally optional but does help us to make better designs based off of customer usage patterns.  To do so on the Home tab drop down the Blog Accounts drop down from the Publish section of the ribbon and select Manage Blog Account.  From here select Trust Center and check the check box.

Writer options dialog 

 

Thanks again for looking at the Live Writer beta.  I look forward to seeing your reports, comments, and feedback.

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5 Comments »

  1. Hi,

    Where can I change the language settings for http://windowslivehelp.com/. I can only see the german version.

    bye

    Stephan

    Comment by Stephan Walcher — June 25, 2010 @ 10:31 PM

    • Good question. It looks like it picks the language based off of what language is first in your language prefernces in IE. (Tools/Internet Options and then select Languages). The link goes to English for me since it was the only one on my list. I added German and moved it to first and then the site came up in German.

      I will try to find who to give feedback to about this. Please let me know if this works for you.

      Comment by Aaron Bregel — June 26, 2010 @ 9:37 PM

      • Hi Aaron, thanks for the hint. Yes it works but honestly it’s a little bit irritating that there is no normal way to change language. It remembers me the Windows Live Writer Gallery which is really terrible, where people asking me often “Why aren’t there any plugins”, in fact there are, but non-English user doesn’t see them. Maybe you can bring it on internally. I mention it several times to the old WLW team but as you can see there aren’t any changes.
        Great blog and great postings by the way.
        PS: I’m starting to like the ribbon interface 😉

        Comment by Stephan Walcher — June 30, 2010 @ 12:33 PM

  2. I have started testing, and did what you guys said. I am enjoying the new suite, and enjoying Windows Live Writer 4 the most.

    Comment by Leon Hitchens — June 28, 2010 @ 8:46 AM


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