Aaron\'s Live Writer Blog

December 1, 2010

New version of Windows Live Writer fixes AltGr issue

Filed under: Live Writer, Ribbon UI, Wave 4 — Tags: , , — Aaron Bregel @ 9:11 PM

A new build (15.4.3508.1109) of Windows Live Writer 2011 was released today for the primary reason to fix an issue with using the AltGr key on many keyboards used worldwide.  Just about five weeks ago we started to receive reports that AltGr+1 or any number 1-6 or AltGr+V was not having the desired effect.  Here is what should have happened for a few different keyboards:

Keyboard AltGr+1 AltGr+2 AltGr+3 AltGr+4 AltGr+5
Spanish | @ # ~
Swedish   @ £ $
French   ~ # { [
Swiss German ¦ @ # ° §

Instead of the expected character this would get mapped to the ribbon shortcuts since AltGr really is the equivalent to Alt+Ctrl.  For 1-6 it would map to changing your HTML style and for “V” it would do a paste special.  If you were trying to type an email address with the “@” symbol or type a currency symbol it would be very frustrating.  Overall this affected 103 different keyboards used in over 400 locations worldwide.

The built in virtual keyboards that come with the operating system do not generally show this issue and you needed to have a real keyboard with an AltGr key.  My question to our beta testers is why did y’all not see this in your testing?  What can we do different in the future with a beta to help find these type of bugs assuming we cannot find them in-house?  The beta was released in at least three countries where the standard keyboard has an AltGr key.

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4 Comments »

  1. […] […]

    Pingback by New build of Windows Live Essentials 2011 avaialble — December 2, 2010 @ 1:26 AM

  2. […] are details of this fix sourced from Aaron’s Blog […]

    Pingback by New build of Windows Live Essentials 2011 released | LiveViews — December 2, 2010 @ 2:21 AM

  3. […] New version of Windows Live Writer fixes AltGr issue: livewriterblog.wordpress.com […]

    Pingback by Sites Thursday, 2 December 2010-Live Essentials update available-Help for Live Spacers-Holiday photos made easy-New Win7 themes-Xbox LIVE Rewards begins « webDotWiz talks Windows Live — December 2, 2010 @ 2:28 AM

  4. I should probably have found this during beta but I was unfortunately on an American keyboard at that time. Otherwise it is Swedish.

    One thing that might make the Beta more used if it would be possible to install it side by side as some might not want to mess up for example Messenger while they might want to try WLW or the like.

    Are there anything else fixed in this update?

    Comment by Jimmy Bergmark — December 2, 2010 @ 6:53 AM


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